The hotel offers amenities for your comfortable stay and unforgettable experiences
Hassle-Free Parking
“The parking experience was exceptional, with ample space and easy access to the hotel, making our stay very convenient.” view full review
Comfortable & Spacious
“My kitchenette suite was beautifully laid out, featuring a comfortable bed and an adjustable desk chair that made working from the room a breeze.” view full review
Delicious Breakfast
“The breakfast spread was impressive and exceeded my expectations with a variety of tasty options that the whole family loved.” view full review
Relaxing Ambiance
“The hotel's well-maintained grounds and lovely landscaping at the entrance provided a relaxing atmosphere that enhanced our overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Housekeeping
Children
Children's buffet
Spa & Leisure
Swimming pool
Room features
Air conditioning
Heating
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Curtains
Show more
Location
797 East Henrietta Road,
Rochester,
New York,
United States of America,
14623,
New York State
Map view
797 East Henrietta Road,
Rochester,
New York,
United States of America,
14623,
New York State
City landmarks
Museums
The Strong National Museum of Play
3.4
mi
Cemetery
Mount Hope Cemetery
1.7
mi
Parks
Highland Park
1.9
mi
Church
Brighton United Church-Christ
2100 ft
Cinemark Movies 10
4100 ft
Bill Gray's Regional Iceplex
4100 ft
Church of Christ
4300 ft
ESL Sports Center
4600 ft
Parks
Brighton Town Park
2.0
mi
Lattimore Building
1.0
mi
SUNY Empire State College
1.0
mi
University of Rochester South Campus
1.0
mi
Mosque
Islamic Center
1.0
mi
Islamic Center of Rochester
1.0
mi
Mall
Market Square
1.1
mi
Fauver Stadium
1.9
mi
Mall
Henrietta Plaza
1.2
mi
University
University of Rochester Mid Campus
1.2
mi
ADream of Two Snakes
1.3
mi
Parks
Highland Botanical Park and Lamberton Conservatory
2.0
mi
Mall
College Town Rochester
1.3
mi
Mall
College Town
1.3
mi
Strong Mem Hosp Rochester Univ
1.4
mi
Parks
Genesee Valley Park
1.9
mi
Regal Cinemas Henrietta Stadium 18
1.5
mi
Museums
George Eastman Museum
3.8
mi
Victory Church
1.6
mi
Hajim Statue
1.6
mi
Church
Victory Baptist Church
1.6
mi
Nearby
Amy Karch Memorial Garden
500 ft
Restaurants
Delmonico's Italian Steak House
800 ft
125 White Spruce Blvd
Phillips European
1400 ft
26 Corporate Woods
Subway
1800 ft
1000 E. Henrietta Road Food Court
Denny's
1800 ft
1000 E Henrietta Rd
Pizza Hut
3700 ft
1703 Crittenden Rd
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
clean
comfortable
service challenges
limited dining quality
6.8/10
Nice
Rooms
6.0
Location
8.0
Service
5.8
Dining
7.2
Guest reviews
6.8/10
based on 6 reviews
8.1
8.1/10 based on 330 reviews
John
United States of America,
May
2024
7.0/10
I had a mixed experience at the hotel. The location was great and close to good restaurants, but the housekeeping services were not up to par. Despite some issues, I found the dining options satisfying and the facilities decent.
Rooms
5.0
The rooms may have a smoke alarm issue and the housekeeping services were not the best. However, we did receive enough towels eventually.
Service
7.0
The staff did try their best to assist, although there were some initial struggles. Housekeeping had to work hard to address issues.
Location
8.0
The hotel is in a good area, convenient to university settings, although perhaps visible to passersby in a public area.
Dining
8.0
The dining experience offered a variety of options, including real maple syrup, which was a plus.
Facilities
7.0
The facilities were decent, and the hotel is well-situated near Delmonicos restaurant.
Robert
United States of America,
April
2024
6.4/10
The hotel had abysmal housekeeping services, but redeemed itself with an excellent breakfast and amenities like a large fridge and microwave in the room. The location is in a good area with a selection of nearby restaurants, making it convenient for guests.
Rooms
5.0
The room had a large fridge and microwave, which was convenient. However, housekeeping services were abysmal.
Service
5.0
Despite the initial difficulty locating my reservation, the effort put into cleaning the room was commendable. However, there was a lack of proper apology for the inconvenience.
Location
8.0
The hotel is in a good area with a variety of nearby restaurants, providing guests with dining options just a short walk away.
Dining
7.0
The breakfast included real maple syrup, but there could be more variety in the dining options.
Facilities
8.0
The hotel is well-equipped with amenities like a large fridge and microwave in the room.
Benjamin
United States of America,
October
2023
7.2/10
The hotel is ideally located in a central area, well-suited for restaurants and close to everything. The rooms are clean, with 2 beds, in good condition, and feature a Jacuzzi, providing a comfortable stay. However, the service encountered some challenges and the dining options, while varied, had limited quality. The location is a strong point, but some improvements in service and dining could enhance the overall experience.
Rooms
8.0
The rooms are spacious, comfortable, and come with 2 beds in good condition. The Jacuzzi adds a touch of luxury to the stay.
Service
7.0
The staff had to put in extra efforts to resolve issues, but they were helpful overall. Housekeeping showed dedication in ensuring cleanliness.
Location
8.0
The hotel is situated in a central area, close to various amenities, making it convenient for travelers. However, it may lack privacy as it's in a public area visible to passersby.
Dining
6.0
The dining options are diverse, but the overall quality could be improved. However, the presence of real maple syrup adds a nice touch to the breakfast experience.
Facilities
7.0
The hotel boasts adequate facilities to enhance the stay, although some additional amenities might elevate the guest experience.
clean
service challenges
Scott
United States of America,
October
2023
8.0/10
The hotel is located in a central area, great for restaurants, with clean and comfy rooms and a fantastic breakfast. However, the service could improve with cleaner rooms and better organization. The proximity to two good restaurants next door is a bonus.
Rooms
8.0
The rooms were clean and comfortable, and the towels provided were sufficient for our needs. The smoke alarm situation was a bit concerning, but overall, a pleasant stay.
Service
7.0
The staff could do better in cleaning the rooms and addressing reservations properly. However, their efforts to ensure a clean environment were notable despite some organizational challenges.
Location
9.0
The hotel is conveniently located near two good restaurants, making dining options easily accessible. The central area provides good visibility and access to nearby amenities.
Dining
9.0
The dining experience had many options to choose from, and the real maple syrup was a nice touch. The sweet cakes were enjoyable, adding to the overall breakfast experience.
Facilities
7.0
The hotel offers sufficient facilities, although some areas could use improvement to enhance the overall guest experience.
Eugene
United States of America,
September
2023
6.6/10
The hotel is in a convenient location close to restaurants and the airport, making it perfect for travelers. The rooms were satisfactory but could benefit from updated carpets. The service was decent but could improve in terms of cleanliness and attentiveness. The dining options were varied and included fresh sandwiches. Overall, a decent stay for the price.
Rooms
6.0
The rooms were ok but could use updated carpet. The supply of towels was sufficient during my stay.
Service
5.0
The staff members were helpful, but housekeeping could improve in terms of cleanliness. They made efforts to address concerns but struggled with organization.
Location
8.0
The hotel is conveniently located close to the airport and restaurants, making it a good spot for travelers. Easy access to the highway.
Dining
7.0
The dining experience was satisfactory with plenty of options, including freshly made sandwiches. The breakfast was included and offered real maple syrup.
Facilities
7.0
The hotel facilities were sufficient for a comfortable stay. Decent amenities and services.
Convenient location
Room cleanliness
Owen
United States of America,
June
2023
5.6/10
My stay at the hotel was a mixed experience. While the breakfast was excellent, the housekeeping services were abysmal. The room was okay, but the carpet needs updates. The location was convenient with good restaurant options nearby.
Rooms
5.0
The room was okay, but the carpet could use some updating. The housekeeping services were abysmal, which was disappointing. On the bright side, the breakfast was excellent.
Service
5.0
The service could have been better. The housekeeping staff did not apologize for their subpar cleaning and had difficulties with the cleanliness. However, my daughters and I made efforts to clean the bathroom ourselves. There is definitely room for improvement in the cleanliness and service.
Location
7.0
The location was good, being in the Palmyra area near the colleges we were visiting. There were two good restaurants next door, which was convenient.
Dining
6.0
The dining options were satisfactory with enough quantity and even included gluten-free dishes. While the dining experience was decent, there was nothing exceptional to highlight.